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PO Box 7101
Reno, Nevada

History of CitiCare

CitiCare was formed in response to the growing need and demonstrated shortfall in the ability to provide transportation for people with disabilities, including frail seniors, in the Reno/Sparks area of Nevada. With traditional government sources unable to adequately fund transportation for people with disabilities, a local group of community leaders formed the nonprofit organization. In 2001, CitiCare received its 501(c)3 status, with a mission to seek additional resources of funding to bridge the gap between the transportation needs of people with disabilities, and the resources currently available. The Board of Directors is comprised of a diverse group of citizens representing a variety of business interests and expertise. There is no paid staff.

By creating a partnership between the public and private sectors, CitiCare is developing resources that will address the growing transportation needs of people with disabilities in our community. CitiCare purchases paratransit rides from the Regional Transportation Commission (RTC), which creates increased transportation availability for people with disabilities without costly capital expenditures or administrative costs. We depend on RTC ACCESS’ well trained and qualified staff who operate the paratransit system, making the process seamless for the riders.

Since 2001, CitiCare has raised over $2 million in funds, and has purchased over 83,000 incremental paratransit rides for approximately 3,500 riders. Unlike other non-profit organizations, no grant money is spent for personnel or other human resource costs.

The majority of CitiCare funds are raised through grantwriting (grantwriter not paid with grant funds). All but a small percentage of grant funds are used to purchase paratransit rides for people with significant disabilities. Between $10,000-$12,000 per year is spent for CitiCare’s annual accounting expenses and audit, which is required to maintain United Way’s Standards of Excellence accreditation, as well as the mailbox, annual survey and board insurance.